Here is a question from the current FCAT:
Pick the one word or phrase that doesn't belong:
Innovation. Technology. Service. Dade County Clerk's Office. Advanced.
Time marches on. There are Apps for everything. You can order a car-cab from your phone (Uber), food (hundreds of apps), games, shop on Amazon, watch movies on Netflix, read the Times, translate a foreign language, navigate with a map.
All of these apps that interface with websites have one thing in common: ease of use. The experience on the web should make your life easier and your time at work more productive.
Enter the Dade County Clerk's Office saying "not so fast pardner."
It used to be pretty easy to look up your client's case.
Then they updated the website. And in true bureaucratic fashion, the Clerk's office took a good thing…and made it worse.
Now, every time you do a search you have to try and decipher a blurry set of words and numbers and if you enter them in wrong, then your search is declined. Because apparently in China, there is a big need to know which Miami residents have been arrested for disorderly conduct. With that information, they can rule the world. First the Dade Clerk's website, then the South China Sea.
Or as Mao said:
"Political power grows out of the barrel of a gun and a slow website."
The reviews are in, and if you follow the FACDL listserv, it's not pretty. Words like "asinine, stupid, dumb, idiotic, and awful, pepper the conversation….and that's just the people who designed it discussing it."
Here are some actual quotes:
"It sucks"; "I hate it"; "It slows me down"; "Drives lawyers nuts."
And one judge who wrote "what's a website?" (That's a joke.)
So take a bow Clerk's office. You've lived up to your reputation. The only left for us to report on is what we are sure is a high seven figure cost for adding the extra step that everyone hates.
See You In Court where we have yet to be able to successfully log on to CJIS.
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